How can we help?

Free UK mainland delivery. See our delivery page for remote areas.

Free UK mainland delivery in 3 to 5 working days. Our courier will be in touch to arrange it.

Free UK mainland delivery in 3 to 5 working days. Our courier will be in touch to arrange it. See our delivery page for remote areas.

Delivery is to your front door or communal entrance.

No. We don’t take away packaging, old items or old equipment.

Contact us and we will rebook it with you. See our terms for details.

Try it at home for 60 days. If you’re not happy, we collect it free and give you a full refund within 14 days of collection.

Keep the original packaging and use it for the return, and the product must not be damaged. The 60 days start from the date you receive your order. It must be returned complete with all parts, and there is one trial per household per product.

Yes. You have 14 days from receiving your order to cancel for any reason. This is in addition to the trial. Read the details.

Report damage within 48 hours of receiving it, with photos. Faulty within 30 days: refund, repair or replacement. See faulty items.

Treadmills: 3-year frame warranty and 1-year parts warranty. Dumbbells: 1-year warranty. See warranty.

Wear items (belt wear, lubrication), misuse, commercial use, and damage from not following the manual. Your legal rights are not affected.

Yes. Our treadmills arrive mostly assembled, and the only tool you need is the Allen key that comes in the box.

Visa, Mastercard, Klarna (pay in 3 or pay later), PayPal, Apple Pay, Google Pay and Shop Pay.

Right now, 20% comes off your whole order automatically at checkout, no code needed. It is open to everyone and ends soon.

Payments are handled by secure payment providers through our Shopify checkout. We don’t see or store your full card number.